ZINFI UPM GuideCommissions Management for Channel Partners

01

Introduction

UPM's Commission Management application supports complete automation for the Channel Partner to establish sales commission parameters for users, based on registered deals or invoices, products, and associated tiers. Commissions supports programs from associating a rule set with relevant partner users to automatically calculating the commission payable to the user.

Paying commissions in a global context can be complicated. The UPM Commissions application handles this challenge with ease, providing language and currency support for multiple countries and regions across the world. Partners can easily select a generic language and designate the currency applicable to a specific group when they establish a commission rule set.

Easily set up and enable sales commission calculation and tracking. Rule sets can be used in the commission calculation setup to create a deal or invoice linked to items and sales representatives, which must be matched by the sales order to entitle the partner user to a commission.

UPM's Commissions can be calculated and payable quarterly. You can instantly have an overview of your commissions, displaying commissions payable to your users, including the commission source type and commission value.

02

Sales Commissions

To access Sales Commissions as a Partner:

  1. Click Incentivize on the top menu.
  2. Click Sales Commissions in the left menu bar under Commissions.
Incentivize menu with Sales Commissions selected under Commissions in the left nav — partner portal view
Partner portal — navigating to Sales Commissions via Incentivize → Commissions → Sales Commissions

2.1 View Sales Commissions

  1. The top part of the page provides the following actions:
    • Search — Opens a pop-up window where you can enter search criteria to find desired records.
    • Clear Search — Clears the current search.
    • Saved Searches — Shows a list of saved searches in the dropdown. When selected, two additional options appear:
      • Edit — Updates the selected search name.
      • Delete — Removes the selected search from the dropdown.
  2. For each record in the grid, clicking any linkable item takes you to its details page.
View Sales Commissions listing grid showing Commission ID, Commission Name, Allocation frequency, Application In Use, Type, Quarter, Total Amount, Commission Percentage, and Commission Amount columns
View Sales Commissions — partner listing grid with commission records
03

View Earned Sales Commission Details

Partners earn commissions in accordance with the rules defined in the Commission Rules by closing a Deal or Invoice. The commissions earned are visible on the View Commissions page in the Incentive Rule Engine.

When a Commission Rule — such as one for Deal Closure — is configured within the Commission Entitlements setup by the Admin, the system dynamically calculates commission amounts based on the actual sales performance of partners.

How commission is calculated: If the Entitlement Type is set to Fixed, partners receive a consistent, predefined payout for each entitlement period upon successful deal closure. If set to Percentage, the commission is calculated as a proportion of the total deal value, directly linking rewards to the partner's sales contribution.
  1. Click the Name/Title of any Commissions listing on the View Sales Commissions page.
View Sales Commissions listing — click a Commission ID or Name to open the detail record
View Sales Commissions — click any Commission ID or Name to open the earned commission detail
  1. Once on the View Commissions details page, you will see the following fields:
View a Commission — detail page showing Commission Information section with Commission ID, Commission Name, Type, Allocation frequency, Application In Use, Quarter, Total Amount, Commission Percentage, and Commission Amount fields
View a Commission — earned commission detail page with full Commission Information

Commission Details

FieldDescription
Commission IDUnique identifier of the commission record.
Commission NameName of the commission.
TypeType of commission — either Invoice or Registered Deal.
Partner ContactName of the Partner Contact associated with this commission.
Allocation FrequencyFrequency at which commissions are allocated (e.g., monthly, quarterly).
Application In UseThe application used in the commission calculation (e.g., Deals, Co Sell).
QuarterThe fiscal quarter for which the commission is to be paid.
Total AmountTotal value of the associated Deal or Invoice.
Commission PercentageThe percentage rate applied to calculate the commission.
Commission AmountThe final commission amount payable to the partner.
Document ID
ext.prd.004.08
Published
02.23.26
Platform Version
UPM 26.x