ZINFI UPM GuideDeals Registration Management for Channel Partners

01

Introduction

ZINFI's UPM Registered Deal Management provides a unified dashboard displaying all your registered deals along with information about associated accounts, Sales stage, Deal amount, and Deal Status.

Deal properties vary from business to business. In UPM, you can create custom fields from a range of field types to structure your deal view. While creating your deal, you can link it with the related contact, allocate possibilities, estimate a normal close date, set yourself as the primary assignee or assign to another user, and more. Related discussions via phone and email are also visible in the Notes section.

02

Registered Deals

2.1 Accessing Registered Deals

  1. Click Sell on the top menu.
  2. Click Deals > Registered Deals in the left menu bar.
Sell menu → Deals → Registered Deals navigation
Sell menu → Deals → Registered Deals navigation

2.2 View Registered Deals

  1. Clicking Registered Deals from the left menu opens the View Registered Deals page, which lists all deals that have been generated and registered.
View Registered Deals listing page showing deal ID, name, account, stage, amount, expected close date, and status
View Registered Deals listing page showing deal ID, name, account, stage, amount, expected close date, and status
  1. The toolbar at the top of the page provides the following actions:
    • Add — Opens a new page to create a new deal.
    • Delete — Removes the selected record(s) from the listing page.
    • Export — Exports records from the listing page into CSV format.
      • Selected Records — Exports only the records you have selected.
      • All — Exports records within a specified range selected from the associated range dropdown.
Export Columns List dialog with CSV file type, export type (Selected Records / All), records range, and export fields options
Export Columns List dialog with CSV file type, export type (Selected Records / All), records range, and export fields options

2.3 Filter

Clicking the Filter button opens a pop-up window with two search modes: Basic and Advanced.

Basic Search

Basic Search lets you query any record using fields that have been made searchable from the workflow automation page. All criteria are combined using AND logic.

Filter panel — Basic tab showing Amount, Currency ISO Code, Deal ID, Deal Name, Sales Stage, and Status filter rows
Filter panel — Basic tab showing Amount, Currency ISO Code, Deal ID, Deal Name, Sales Stage, and Status filter rows
Basic search example: Amount > 1000 AND Currency ISO Code = US Dollar
Basic search example: Amount > 1000 AND Currency ISO Code = US Dollar
  • Clear — Clears the search criteria, removes filtered results, and restores the default view of all registered deals.
  • Save Filter — Shows a list of saved searches in the dropdown so you can re-apply common filters quickly.

Advanced Search

The Advanced Search feature provides a flexible, multi-criteria search capability. It is particularly valuable for managing large datasets and complex filtering scenarios.

  • Multiple Field Selection — Define conditions across multiple fields such as Deal Name, Favorite, and Status.
  • Customizable Operators — Choose from Contains, Equals, Begins with, Ends with, Is Blank, Is Not Blank, and more.
  • Criteria Logic — Combine conditions using AND, OR, or custom expressions such as (1 AND 2) OR 3.
  • Condition Grouping — Group multiple conditions to retrieve highly targeted results.
  • Save and Reuse — Save search configurations for frequently performed queries.
  • Interactive Filtering — Results update dynamically as conditions are applied.
Filter panel — Advanced tab showing multi-field conditions (Sales Stage contains
Filter panel — Advanced tab showing multi-field conditions (Sales Stage contains "10 - Closed", Status contains "Pending Approval") with Add/Remove actions
  1. After selecting fields, specifying operators and values, and defining the condition logic, click Apply to execute the query.
03

View Registered Deals Details

  1. The View Registered Deals page displays a list of all generated and registered deals.
View Registered Deals list with column headers: Deal ID, Deal Name, Account Name, Sales Stage, Amount, Expected Close Date, Status
View Registered Deals list with column headers: Deal ID, Deal Name, Account Name, Sales Stage, Amount, Expected Close Date, Status
  1. To view the details of any deal, click its Deal Name. This opens the View Registered Deal detail page.
View Registered Deal detail page showing all sections: Deal Information, Partner, Deal Line Items, Tasks, Notes, and Approval History
View Registered Deal detail page showing all sections: Deal Information, Partner, Deal Line Items, Tasks, Notes, and Approval History
  1. The detail page is organised into the following sections:

3.1 My Community

Click My Community to start discussions about the deal with associated users or contacts.

My Community panel showing Create Post / Attach File buttons, recipient selector, and Community Assets sidebar
My Community panel showing Create Post / Attach File buttons, recipient selector, and Community Assets sidebar
  1. Click Attach File to attach a file; click Create Post to return to the post editor.
  2. Select an asset from the Community Assets panel to share.
  3. Select the User Contact you want to share the comment and attachment with.
  4. Type your comment in the editor.
  5. Click Post to publish the comment.

3.2 Deal Information

Deal Information panel showing all field labels and sample values
Deal Information panel showing all field labels and sample values
FieldDescription
Deal NameName of the opportunity.
Deal IDUnique auto-generated identifier for the deal.
Account NameName of the account the deal originated from.
CurrencyCurrency used for the deal. Supported currencies: US Dollar, Pound Sterling, Australian Dollar, Indian Rupee.
ContactName of the contact associated with the deal.
AmountDeal amount.
QuarterFiscal quarter in which the deal was created.
StageCurrent sales stage of the deal.
Expected Close DateAnticipated date of deal closure.
TypeType of deal (e.g., New Deal, Existing Opportunity).
Campaign NameName of the campaign associated with the deal.
Lead SourceSource of the deal (e.g., Web Site, HubSpot, Campaign).
StatusCurrent workflow status of the deal (e.g., Ready for Submission, Pending Approval, Approved, Rejected).
Price BookPrice book associated with the deal.
FavoriteToggle to mark the deal as a Favorite. Favorited deals are pushed to the top of the View Registered Deals list for both Admin and Partner users.

3.3 Contact Information

FieldDescription
First NameFirst name of the deal contact.
Last NameLast name of the deal contact.
EmailEmail address of the deal contact.
PhonePhone number of the deal contact.

3.4 Company Information

FieldDescription
Company NameName of the company to which the contact belongs.
Company WebsiteWebsite of the company the contact belongs to.

3.5 Partner

Basic contact information for the partner user associated with the deal.

Partner section showing Are You Primary Contact?, Contact Email, Name, and Phone fields
Partner section showing Are You Primary Contact?, Contact Email, Name, and Phone fields
FieldDescription
Are You the Primary Contact?Indicates whether the logged-in partner user is the primary contact for this deal.
Contact EmailEmail of the partner contact involved in the deal.
NameName of the partner contact involved in the deal.
PhonePhone number of the partner contact involved in the deal.

3.6 Deal Line Items

Products associated with the deal. Each line item contains the following fields:

FieldDescription
Deal NameName of the product. Click to navigate to its product details page.
SKUStock Keeping Unit (SKU) identifier for the product.
Sales PriceListed sales price of the product.
QuantityQuantity of the product on this line item.
Total Line ItemTotal price for this product line item (Sales Price × Quantity).
Net Line ItemNet price of the selected product line item after any adjustments.
Line DescriptionA brief description of the product line item.

3.7 Tasks

Tasks associated with the deal. Click a Task Name to view its details. Use the toolbar actions to manage tasks:

  • Add — Click the Add button to open the Add/Edit a Task form.
  • Pen icon — Edit the respective task item inline.
  • Trash icon — Delete the respective task item.
  • Task Name link — Navigate to the task details page.
Add/Edit a Task form showing Task Information and Additional Information sections with Save, Cancel, and Save and New buttons
Add/Edit a Task form showing Task Information and Additional Information sections with Save, Cancel, and Save and New buttons

The Task Information section contains the following fields:

FieldDescription
Task NameName of the task.
StatusCurrent status of the task: Completed, Deferred, In Progress, or Not Started.
Start DateDate the task begins.
Due DateDate by which the task must be completed.
Associated RecordThe deal record linked to this task.
PriorityTask priority: High, Low, or Medium.
Assigned UserThe user assigned to this task.

The Additional Information section contains a free-text Description field for a short summary of the task.

3.8 Notes

Notes associated with the deal. Use the following controls to manage notes:

  • Add — Creates a new note line item.
  • Pen icon — Edits the respective note item.
  • Trash icon — Deletes the respective note item.
  • Note Name link — Navigates to the note detail page.

3.9 Approval History

The Approval History section shows the multi-level approval workflow for the deal.

Approval History table showing Step, Submitter, Approver, Actual Approver, Status, Comments, and Action Taken Date columns
Approval History table showing Step, Submitter, Approver, Actual Approver, Status, Comments, and Action Taken Date columns
ColumnDescription
StepIndicates the level of the approval process (e.g., Level 1).
SubmitterThe partner user who submitted the deal for approval.
ApproverThe approver profile configured for this level (e.g., Channel Marketing Manager).
Actual ApproverThe OEM user who actually approved or rejected the deal at this level.
StatusCurrent status of the approval step (Active, Approved, Rejected).
CommentsComments submitted by the approver alongside their decision.
Action Taken DateDate and time the approval action (Approve or Reject) was taken.
04

Submitting a Deal for Approval

  1. On the View Registered Deals page, click the Add button to create a new deal.
  2. The Add/Edit a Registered Deal form opens. Complete all required fields (marked with a red asterisk).
Add/Edit a Registered Deal form — blank state showing Deal Information, Partner, Contact Information, and Company Information sections with Save, Cancel, and Save & Submit for Approval buttons
Add/Edit a Registered Deal form — blank state showing Deal Information, Partner, Contact Information, and Company Information sections with Save, Cancel, and Save & Submit for Approval buttons
  1. Provide all required information and click Save. Refer to the Deal Information field descriptions in Section 3.2 for details on each field.
  2. After saving, return to the View Registered Deals page and click the name of the newly created deal. A Submit for Approval button will appear — click it to initiate the approval workflow.
  3. Alternatively, after filling in the required fields, click Save & Submit for Approval to save the deal and submit it for approval in a single action.
Add/Edit a Registered Deal — completed form example (Felis Big deals, Felis Ltd, US$81,270, Status: Ready for Submission)
Add/Edit a Registered Deal — completed form example (Felis Big deals, Felis Ltd, US$81,270, Status: Ready for Submission)
  1. Once submitted, the deal Status changes to Pending Approval and an Approval History section appears at the bottom of the View Registered Deal page showing the active approval step.
View a Registered Deal showing Status: Pending Approval and Approval History with Level 1 step in Active state
View a Registered Deal showing Status: Pending Approval and Approval History with Level 1 step in Active state
  1. Once the approver takes action, the deal status changes to Approved or Rejected as applicable. The Approval History section updates to reflect the final decision and the Action Taken Date.
View a Registered Deal showing Status: Approved, Approved Date populated, and Approval History with Portal Admin as Actual Approver
View a Registered Deal showing Status: Approved, Approved Date populated, and Approval History with Portal Admin as Actual Approver
  1. The final status is reflected back on the View Registered Deals listing page, where all deals are displayed alongside their current status.
View Registered Deals list showing final statuses: Ready for Submission, Rejected, Approved across multiple deals
View Registered Deals list showing final statuses: Ready for Submission, Rejected, Approved across multiple deals
Document ID
ext.prd.004.09
Published
02.20.26
Platform Version
UPM 26.x