What's in Partner Support Management
Introduction
Partners and administrators use the Support module to submit, track, and manage support tickets, centralizing all partner help requests for efficient resolution.
View Support Tickets
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Add/Edit a Support Ticket
Administrators and partners use this feature to view, add, and edit support tickets, centralizing partner inquiry management and resolution within the Accelerate module.
View a Support Ticket
Administrators and partners use the Partner Support Management module to view and manage support tickets, tracking status, priority, and communications for efficient resolution.
View Survey Feedbacks
Administrators view and manage partner survey feedback to analyze responses, assess program satisfaction, and identify areas for improvement.
View A Survey Feedback
Administrators use this feature to view completed partner surveys and detailed feedback, enabling assessment of partner satisfaction and program improvement.