ZINFI UPM Guide

Partner Profile Management for Administrators

View a Partner Prospect

Overview

The Partner Prospects feature is a critical component of the partner recruitment workflow, enabling vendors to manage potential partners from initial contact through to application. It provides a structured way to store and track information about companies and individuals who have shown interest in a partner program but have not yet submitted a formal application or been approved. This pre-onboarding management helps streamline the recruitment process, ensuring that promising prospects are nurtured and guided toward becoming active partners.

Administrators can leverage this tool to maintain a clear pipeline of potential partners, assign internal tasks for follow-up, record communication, and ultimately convert qualified prospects into full-fledged partner accounts. This proactive approach to prospect management contributes to a more efficient and effective partner recruitment strategy, laying the groundwork for a robust partner ecosystem.

View a Partner Prospect

Partner Prospects list view
Partner Prospects list view

Click the Julian Boyd link in the Name column to view the prospect's details.

View a Partner Prospect detail page
View a Partner Prospect detail page

This screen displays the detailed profile of a specific prospect record within the Onboard module. Prospect records represent potential partners who have not yet been fully onboarded or converted into active partners. This view provides a comprehensive summary of all information associated with the prospect, including their contact details, company information, competitive landscape, address information, and any associated activities like campaign history, tasks, notes, and assignment history. Administrators use this screen to review prospect data, evaluate their potential, and perform actions such as editing the record, converting the prospect to a partner, or assigning the prospect to a different manager. The various sections consolidate data collected during the recruitment and application process, as well as subsequent interactions, providing a holistic view for decision-making.

Review the detailed information for the selected prospect.

Buttons

ButtonDescription
EditAllows modification of the prospect's details.
DeleteRemoves the prospect record from the system.
CloneCreates a duplicate of the current prospect record.
Send EmailInitiates an email to the prospect.
Convert ProspectConverts the prospect into an active partner, initiating the onboarding workflow.
Assign ToAssigns the prospect to a different user or team.
RejectDeclines the prospect, typically used for applications that do not meet criteria.
AddAdds a new task for the prospect.
AddAdds a new note for the prospect.

Partner Information

FieldDescription
EmailThe prospect's email address.
First NameThe prospect's first name.
PhoneThe prospect's primary phone number.
MobileThe prospect's mobile phone number.
Prospect StatusThe current status of the prospect, indicating their stage in the recruitment process.
TitleThe prospect's job title.
Last NameThe prospect's last name.
Lead SourceThe origin or channel through which the prospect was acquired.

Company Information

FieldDescription
Company NameThe name of the prospect's company.
Annual RevenueThe reported annual revenue of the prospect's company.
WebsiteThe website URL of the prospect's company.
Industry TypeThe industry sector of the prospect's company.

Competitor Description

FieldDescription
Competitor NameThe name of a competitor associated with the prospect.
Competitor StrengthA description of the competitor's strengths.
Competitor DescriptionA general description or URL related to the competitor.
Competitor WeaknessA description of the competitor's weaknesses.

Address Information

FieldDescription
Address 1The first line of the prospect's primary address.
CityThe city of the prospect's primary address.
StateThe state of the prospect's primary address.
Address 2The second line of the prospect's primary address.
CountryThe country of the prospect's primary address.
Postal CodeThe postal code of the prospect's primary address.

Corporate Address Information

FieldDescription
Address 1The first line of the prospect's corporate address.
CityThe city of the prospect's corporate address.
StateThe state of the prospect's corporate address.
Address 2The second line of the prospect's corporate address.
CountryThe country of the prospect's corporate address.
Postal CodeThe postal code of the prospect's corporate address.

Additional Information

FieldDescription
DescriptionAdditional descriptive information about the prospect or their company.

Campaign History

FieldDescription
Campaign TypeThe type of marketing campaign associated with the prospect.
CampaignThe name of the campaign.
Created OnThe date and time the campaign entry was created.

Task(s)

ColumnDescription
ActionActions available for the task, such as edit or delete.
Task NameThe name or description of the task.
Start DateThe date and time the task was started.
Due DateThe date and time the task is due.
StatusThe current status of the task.

Note(s)

ColumnDescription
ActionActions available for the note, such as edit or delete.
Note NameThe title or subject of the note.
ContentsThe content or body of the note.

Prospect Assignment History

ColumnDescription
ActionActions related to the prospect assignment history, such as viewing details.
Assigned ByThe user who assigned the prospect.
Assigned ToThe user or team to whom the prospect was assigned.
View a Partner Prospect page with collapsed sections
View a Partner Prospect page with collapsed sections

Click the Add button next to the "Task(s)" section.

Add/Edit a Task form
Add/Edit a Task form

This screen displays the Add/Edit a Task form, which allows users to create new tasks or modify existing ones associated with a partner prospect. Tasks are critical for managing follow-up actions, scheduling activities, and ensuring timely engagement throughout the partner recruitment and onboarding workflows. This form captures essential task details such as name, status, dates, priority, and the associated record, enabling program managers to track their interactions and responsibilities related to specific prospects. The ability to assign tasks to specific users ensures accountability and clear ownership of follow-up actions, contributing to an organized and efficient partner management process.

Click the "Save" button to save the newly created or updated task.

Buttons

ButtonDescription
SaveSaves the current task details and closes the form.
CancelDiscards any changes and closes the form without saving.
Save and NewSaves the current task and opens a new blank task form for continuous entry.

Task Information

FieldDescription
Task Name *The name or title of the task. This is a required field.
Status *The current status of the task, selected from a dropdown list. This is a required field.
Start Date *The date when the task is scheduled to begin. This is a required field.
Due Date *The deadline for completing the task. This is a required field.
Associated Record *The partner prospect or other record to which this task is linked. This field is pre-populated with 'Julian Boyd' and is required.
PriorityThe importance level of the task, selected from a dropdown list.
Assigned User *The user responsible for completing the task. This field is pre-populated with 'Debasish Mete' and is required. Users can select a different user or clear the current assignment.

Additional Information

FieldDescription
DescriptionA detailed explanation or notes for the task, with a character limit of 4000.
View a Task details
View a Task details

This screen displays the detailed information for a specific task associated with a partner prospect. Tasks are used by UPM administrators to manage follow-up actions, track progress, and ensure timely engagement with potential partners during the recruitment and onboarding phases. This view provides a comprehensive overview of the task's status, assignment, and related historical activities, allowing administrators to monitor and manage the prospect's journey through the pipeline. The information presented helps in understanding the context of the task, who it's assigned to, its priority, and its due date, which are critical for effective prospect management.

Review the detailed information for the selected task associated with the partner prospect.

Buttons

ButtonDescription
EditClick to modify the details of this task.
DeleteClick to remove this task.
Send Invitation EmailClick to send an invitation email related to this task or prospect.

Task Information

FieldDescription
Task NameThe name or title of the task.
StatusThe current status of the task, indicating its progress.
Start DateThe date and time when the task was initiated.
Due DateThe deadline for completing the task.
Associated RecordThe prospect or record to which this task is linked.
PriorityThe urgency level assigned to the task.
Assigned UserThe user responsible for completing this task.

Additional Information

FieldDescription
DescriptionA detailed explanation of the task.

Tasks Assignment History

ColumnDescription
ActionIndicates the type of action performed.
Assignment TypeSpecifies the nature of the assignment.
Assigned ByThe user who assigned the task.
Assigned ToThe user or entity to whom the task was assigned.
Date EnteredThe date when the assignment record was created.
View a Partner Prospect page
View a Partner Prospect page

Click the Add button next to "Note(s)".

Add/Edit a Note form
Add/Edit a Note form

The Add/Edit a Note screen allows users to create or modify notes associated with a specific record, such as a Partner Prospect. This functionality is crucial for maintaining detailed internal records of interactions, observations, or any relevant information pertaining to the prospect's journey through the recruitment and onboarding process. Notes serve as an audit trail and a collaborative tool for program managers and other vendor-side users to track the history and context of their engagement with potential partners. The system automatically links the note to the relevant record, ensuring all related information is consolidated for easy access and review.

Click the "Save" button to save the new or updated note.

Buttons

ButtonDescription
SaveSaves the current note and associates it with the specified record.
CancelDiscards any changes made to the note and returns to the previous screen.

Note Information

FieldDescription
Note NameA required field for entering a descriptive title for the note.
File(s)Allows users to drag and drop or upload files to attach to the note.
ContentsA text area for entering the detailed content of the note, with a character limit of 4000.
Associated RecordDisplays the name of the record (e.g., Partner Prospect) to which this note is linked.
View a Note screen
View a Note screen

This screen displays the details of a specific note associated with a partner prospect. Notes are used to record important information, communications, or actions related to a prospect, providing a historical log and context for the recruitment and onboarding process. Each note includes a name, content, and a link to the associated record, ensuring that all relevant information is centralized and easily accessible to UPM administrators managing partner prospects. This view allows for reviewing existing notes and provides options to edit or delete them as needed.

Review the details of the note associated with the partner prospect.

Buttons

ButtonDescription
EditClick to modify the details of this note.
DeleteClick to remove this note from the system.

Note Information

FieldDescription
Note NameDisplays the title or subject of the note.
File(s)Displays any files attached to this note.
ContentsDisplays the main body or detailed text of the note.
Associated RecordDisplays the name of the partner prospect or record to which this note is linked.