ZINFI UPM Guide

Connectors Management for Administrators

Introduction

Overview

In today's interconnected business environment, integrating the platform with existing enterprise systems is crucial for operational efficiency and data consistency. The Connectors Management module provides administrators with the tools to establish and manage these vital connections. By integrating with systems such as Salesforce, HubSpot, SugarCRM, NetSuite, Microsoft Dynamics, and others, the platform can automate data synchronization for leads, deals, partner information, and more, eliminating manual data entry and reducing errors.

This module allows for detailed configuration, including managing connections, defining field mappings between the platform and external systems, and scheduling or monitoring integration jobs. It supports various integration types, from CRM and marketing to payment and ERP systems, making the platform a flexible and powerful component of a vendor's overall technology stack. The ability to manage webhooks and CRM exception field values further enhances the platform's adaptability to specific business requirements and complex integration scenarios.

Key Features

  • Integration Connectors
  • Manage Connections
  • Manage Mapping
  • Manage Jobs
  • Web Hooks
  • CRM Exception Fields

Accessing Connectors Management

Administration Zone overview with Connectors menu expanded
Administration Zone overview with Connectors menu expanded

Click Administration in the top navigation bar, then click Connectors in the left navigation menu to expand it, and then click Integration Connectors.

Viewing Integration Connectors

Integration Connectors overview
Integration Connectors overview

This screen displays the Integration Connectors section within the Administration module, providing a centralized view for managing various external system integrations. It presents a grid of available connectors, categorized by function, allowing administrators to configure connections with different CRMs, marketing platforms, and other systems. Each connector card offers options to manage connections, define data mappings, and analyze integration jobs, which is crucial for ensuring seamless data flow and operational efficiency across the platform and connected external applications.

Frequently asked questions

What is the purpose of the Connectors Management module?

The Connectors Management module serves as the central hub for configuring and overseeing all external system integrations within the platform. It helps administrators connect the platform with various third-party applications.

Which types of external systems can be integrated using this module?

The module allows integration with systems like CRMs (e.g., Salesforce, HubSpot), marketing automation tools, payment systems, and ERP systems, making the platform a flexible component of a vendor's technology stack.

What data can be synchronized through these integrations?

The platform can automate data synchronization for leads, deals, partner information, and more, eliminating manual data entry and reducing errors across connected systems.

What are the key features available in the Connectors Management module?

Key features include managing connections, defining field mappings between the platform and external systems, scheduling or monitoring integration jobs, managing webhooks, and handling CRM exception field values.

How can administrators access the Connectors Management module?

Administrators can access the module by clicking 'Administration' in the top navigation bar, then clicking to expand 'Connectors' in the left navigation menu, and finally clicking 'Integration Connectors'.